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Troubleshooting Common Issues

ProblemPossible CauseSolution
PDF not generatedMissing wkhtmltopdf or fontCheck Settings → Technical Settings → Reporting
Incorrect indents/tablesFixed px sizes usedUse mm or %
Data not populatedError in t-fieldCheck document model correctness
Cyrillic characters not displayedNo Unicode supportInstall DejaVu Sans or Arial Unicode MS font

Support Information

  • Support Email: support@bjetpro.com
  • Commercial Support: Available for enterprise implementations
  • Dependencies: base, web, bjet_widget_ckeditor